Welcome to the FansMatch Privacy Policy (“Policy”)! This policy describes the types of information We may collect from you or that you may provide when you download the App from the Apple App Store or Google Play and such other related sites and mobile applications as FansMatch may create (collectively, the “App”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.
This policy applies to information We collect:
On the App.
In email, text and other electronic messages between you and this App.
This policy does not apply to information collected by:
us offline or through any other means; or
any third party (including any of our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the App. We encourage you to be aware when leaving the App and to read the privacy statements of any other site or application that collects personally identifiable information.
1. Introduction
At FansMatch, we respect your privacy and are dedicated to safeguarding your personal data. This Privacy Policy outlines our data processing practices and how we ensure compliance with international data protection laws such as GDPR and CCPA. By accessing or using our services, you agree to the practices described in this policy.
2. Information We Collect
We collect a wide range of information to optimize our services, including:
This information is collected directly from you, through automated means like cookies, or from third-party partners.
3. Use of Your Information
We utilize your information for multiple legitimate business purposes, including:
4. Sharing of Information
We only share your information under specific conditions:
All third-party recipients are contractually bound to maintain the confidentiality and security of your data.
5. Cookies and Tracking Technologies
Our website and app use cookies, pixels, and similar tracking technologies to:
You have control over the use of cookies through your browser settings, although disabling them may affect your experience on our platform.
6. Data Security
We implement advanced security protocols to protect your data, including:
Despite our efforts, no method of transmission or storage is completely secure. We encourage you to protect your account by using strong passwords and practicing safe online behaviors.
7. Data Retention
Your personal data is retained for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Our retention periods are determined by:
Regular reviews are conducted to ensure data is not kept longer than necessary.
8. Your Rights
You have the following rights concerning your personal data:
To exercise these rights, please contact us at hello@fansmatch.app. We will respond to your request within the timeframes prescribed by law.
9. Children's Privacy
FansMatch is not directed at individuals under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected such information, we will take steps to delete it promptly. Parents and guardians are encouraged to monitor their children's online activities.
10. International Data Transfers
Your personal data may be transferred to, and processed in, countries outside of your country of residence, including those that may not offer the same level of data protection. FansMatch ensures that appropriate safeguards, such as standard contractual clauses or Privacy Shield certification, are in place to protect your data during such transfers.
11. Third-Party Links
Our platform may contain links to third-party websites, plugins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. We encourage you to read the privacy policies of every website you visit.
12. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will notify you via email or a prominent notice on our platform before the changes take effect. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
13. Data Controller and Processor
FansMatch acts as both a data controller and a data processor under applicable data protection laws. As a data controller, we determine the purposes and means of processing your personal data. As a data processor, we handle data on behalf of other data controllers in accordance with their instructions and our contractual obligations.
14. Legal Basis for Processing
We process your personal data based on the following legal grounds:
15. Marketing Communications
With your consent, FansMatch may use your personal information to send you marketing communications, including newsletters, offers, and event invitations. You can unsubscribe from these communications at any time by following the instructions in the emails or contacting us directly. We also use third-party providers to assist in delivering these communications.
16. Automated Decision-Making
We may use automated decision-making processes, including profiling, to provide a more personalized experience, enhance security, or for fraud prevention. These automated processes analyze your interactions with our platform to predict your preferences or detect potential risks. You have the right to request human intervention or challenge decisions made by automated processes if they significantly affect you.
17. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
We are committed to resolving any privacy concerns you may have and will respond to your inquiries within the timeframes specified by applicable law.